OUR STRATEGIC PRODUCTS
At the heart of what we do is the strategy
Consequently, it provides the ‘smarts’ and the why for your successful Loyalty or Engagement Program.
![Crest Vivid Crest Program Design by Vivid Engagement](https://vividengagement.com.au/wp-content/uploads/2021/06/Crest-Vivid-1024x1024.png)
Loyalty and Engagement Program Design
Contextual Real-time Engagement using Strategy and Technology
CREST is a distinct methodology used to define your program and crystallise all moving parts. The outcome is a completed program structure, engagement strategy, commercials, and clear, actionable steps on how to achieve it.
![Vitality Vivid Vitality program review by Vivid engagement](https://vividengagement.com.au/wp-content/uploads/2021/06/Vitality-Vivid-1024x1024.png)
Performance Review and Benchmarking
Here, we drill into the mechanics and performance of your existing program across member experience, commercials, partners, engagement strategy, and redemptions.
![Motion Vivid Motion lifecycle design by vivid engagement](https://vividengagement.com.au/wp-content/uploads/2021/06/Motion-Vivid-1024x1024.png)
Lifecycle Design
We combine data at rest and data in motion with your technological capabilities to design the ultimate journey for customers. The result? Your customers will maintain engagement and a long-term relationship with your brand.
Loyalty Research
We conduct loyalty research for your brand or business, using tools and methods that work to get you quality data. A good idea is just that, until it is validated.
Strategic Consulting
We take you on the journey of creating the greatest personalised experiences for your customers. There are no ‘one-size-fits-all’ strategies.
Website Design Services
Combining your brand's best face forward with web design that takes your visitors on a journey to become loyal customers time and time again.
Get ahead of your competitors with strategic customer engagement
Contact us to talk loyalty strategy for your brand